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From Data Deluge to Organized Archive
 
CASE STUDY
Creating an Integrated Customer Journey for a Leading Global Hospitality Brand
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AI Explosion: How Solution Providers Are Cashing In Big
WHITE PAPER
Is Business Development Your Strength or Achilles Heel?
WHITE PAPER
Enabling Rapid Growth Through Collaboration
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Corporate Social Responsibility Report 2018
DOWNLOAD
Professional Services Overview
WHITE PAPER
The Franchise Market is Growing, Are You?
WHITE PAPER
What the 21st Century IDEA Act Means for Federal Agencies
WEBINAR
Webinar: Driving Shopper Success: How Shinola Creates Brand Loyalty With In-Store Clienteling
DOWNLOAD
Infographic: Eight Growth Strategies for the Travel and Tourism Market
WHITE PAPER
Embedding Change Management into an Agile World: Digital Transformations in the Public Sector
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Salesforce: The Clear Choice over Microsoft Dynamics
ACCELERATOR
The Connected Traveler
DOWNLOAD
Infographic: Four Things CPG Brands Need To Do, Now!
VIDEO
DF18 Session: Redefining the Dealer Relationship with Volvo Car USA
VIDEO
DF18 Session: Fannie Mae: Using Salesforce Lightning to Empower Lenders
VIDEO
DF18 Session: Conquering the CTA Journey with Acumen Solutions
VIDEO
DF18 Session: Shinola and Filson: How to Deliver an Omni-Channel Customer Experience
WHITE PAPER
Transparency and Technology: Auto Giants Find the Key to Growth
VIDEO
Any Channel Engagement (ACE) Centers Video
WHITE PAPER
Transforming the Federal Contact Center
WHITE PAPER
How to Beat the Competition Through Effective Sales Forecasting
WHITE PAPER
How to Survive and Thrive in the New Age of Retail
WEBINAR
Webinar: Accelerating Digital Transformation in the Public Sector
DOWNLOAD
Voice of the Employee Infographic
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Corporate Social Responsibility Report 2017
CASE STUDY
Global Technology Manufacturer Uses Salesforce to Optimize Sales Forecasting
WHITE PAPER
Change Management: The Key to Enterprise Project Success
WHITE PAPER
Effortless Customer Service: 5 Key Design Principles
CASE STUDY
Franchise-Based Hotel Chain Gains Insight Into Their CRM Platform
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Getting It Just Right: Forecasting and the Manufacturing Goldilocks Complex
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Nonprofit Infographic
WHITE PAPER
5 Benefits of Cloud-Based Mobile Retail Solutions
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Voice of the Employee Overview
CASE STUDY
Global Hotelier Streamlines the Hotel Opening Process
WEBINAR
Webinar: Achieve Your Goals with Any Channel Engagement Centers
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Implementing New Technology Through the Lens of the Customer
DOWNLOAD
Hospitality Overview
ACCELERATOR
Open Banking: FinTech Connect
WHITE PAPER
Creating a Highly Responsive IT Organization
ACCELERATOR
Any Channel Engagement (ACE) Centers
VIDEO
DF17 Session: RGP's Skyrocket to Growth
WHITE PAPER
Getting the Most Out of Cloud Platforms: Why Businesses Should Configure First and Customize Third
WHITE PAPER
The Future of Workforce Management: How to Attract and Retain Key Talent
WHITE PAPER
Leveraging Onshore Velocity: Debunking the Myth of "Reduced Cost" Offshoring
DOWNLOAD
Channel Assessment Overview
WEBINAR
Webinar: Leveraging Salesforce for Federal Agencies Correspondence Management
WEBINAR
Webinar: How Samsung Uses Salesforce to Optimize Product Forecasting and Supply Chain Management
WHITE PAPER
Onshoring Cloud Implementations: 6 Key Benefits of Staying "Local"
WHITE PAPER
The Sixth Sense of Customer Service: Enhancing Customer Experience by Anticipating Customer Needs
WHITE PAPER
Digital Marketing Maturity: How to Optimize the Digital Experience a Consumer Has with Your Brand
WHITE PAPER
Benefits for Operational Efficiency and Customer Satisfaction by Integrating Salesforce with BSS/OSS Infrastructure
WHITE PAPER
Avoiding the Pitfalls of Customer Self-Service
WHITE PAPER
Transforming A Nonprofit's Legacy Technology into a User-Friendly and Accessible Platform
WHITE PAPER
Connected Customer Service: The New Imperative for Creating Compelling Shopping Experiences
DOWNLOAD
Exceptional Customer Service Infographic
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Accelerate Revenue Growth with Lead to Cash Infographic
VIDEO
Connected Customer Service Video
WEBINAR
Webinar: Using Your Channels to Connect with Your End Customers
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Connected Customer Service Overview
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Effortless Customer Service Overview
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Federal IT Budget: Look for Security, Cloud Spending in 2018
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Election Year Test of Knowledge at Dreamforce 2016
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Price Erosion Challenges for Technology Companies by PROS
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The Executive Handbook for Price Optimization by PROS
WEBINAR
Webinar: Enhancing Shopping Experiences with Connected Customer Service
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Corporate Social Responsibility Report 2016
DOWNLOAD
Correspondence Management for Federal Agencies ROI Case Study
VIDEO
Integrated Sales Forecasting Video
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Salesforce World Tour DC 2016 Recap - Here’s What You Missed!
DOWNLOAD
GSA SIISS BPA Award Contract
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Correspondence Management: Everyone Needs It; No One Likes It
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How To Get Started: Improving Your Correspondence Management with Salesforce
ACCELERATOR
Connected Customer Service
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GSA's Salesforce Implementation, Integration, and Support Services (SIISS) Blanket Purchase Agreement (BPA)
WEBINAR
Webinar: Leveraging Correspondence Management for DoD
DOWNLOAD
Lead to Cash Infographic
VIDEO
The Possible Impact of Consolidating Salesforce-Related Contracts
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The Rise of Connected Devices and Behavioral Analysis: What It Means For Businesses Today
DOWNLOAD
Internet of Things (IoT) Infographic
CASE STUDY
Global Equipment Manufacturer Boosts Operating Income & Reduces Excess Inventory
VIDEO
Field Assistance for Sales Teams (FAST™) Video
VIDEO
DF15 Session: Aesynt Fuels Efficiencies with Salesforce
VIDEO
DF15 Session: Leverage Salesforce Reporting To Improve Sales Metrics
VIDEO
DF15 Session: PPL Tackles Member Engagement with Salesforce
VIDEO
DF15 Session: Enable Your Sales Team to Close Deals Faster: All From Their Mobile Devices
DOWNLOAD
Salesforce Service Cloud Overview
WHITE PAPER
Answering the Sales Forecasting Challenge for Manufacturers
ACCELERATOR
Sales Forecasting
VIDEO
Machine to Cloud (M2Cloud) Video
DOWNLOAD
Machine to Cloud (M2Cloud) Overview
CASE STUDY
A Leading Medical Supplies Firm: Leveraging Salesforce to Meet Critical Deadlines
CASE STUDY
A Nutritional Supplement Company Improves Customer Service with Salesforce Service Cloud
CASE STUDY
A Leading Security and Life Safety Company: Streamlining Sales And Maximizing Customer Experience
VIDEO
Acumen Solutions' Smart Information Filtering Tool (SIFT™) Video
WHITE PAPER
A Brilliant Black Friday
DOWNLOAD
Retail/CPG Overview
CASE STUDY
A National Service Organization: Custom Cloud Solutions Aids At-Risk Students
CASE STUDY
Member Service Organization Implements Salesforce to Improve the Sales Process
ACCELERATOR
Field Assistance for Sales Teams (FAST™)
CASE STUDY
An Industry Leading Print Services Company: Harnesses Salesforce to Gain Better Customer Insights
WEBINAR
Webinar: Transform How Your Agency Manages Correspondence
VIDEO
SchoolForce Video
VIDEO
Acumen Solutions' SmartStore™ Video
DOWNLOAD
Engagement Marketing Infographic
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Corporate Social Responsibility Report 2014
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Corporate Social Responsibility Report 2013
ACCELERATOR
Machine to Cloud (M2Cloud)
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Corporate Social Responsibility Report 2015
CASE STUDY
A Global Leader in Banking Utilizes An Updated CRM to Track Activities Within Its Organization
ACCELERATOR
SchoolForce
DOWNLOAD
Corporate Overview
VIDEO
Acumen Solutions' Bartendro Video
CASE STUDY
A Leading Security Provider: Consolidating Databases within Salesforce to Enhance Their Current Legacy System
WHITE PAPER
Re-energizing Field Sales Staff
DOWNLOAD
Internet of Things (IoT) Overview
WHITE PAPER
Building a Lead-to-Cash Solution
CASE STUDY
School District Improves the Way Students Get Access to Education
CASE STUDY
A Leading Technology and Engineering Company Implements Salesforce Sales Cloud
WHITE PAPER
Forecasting Across The Enterprise
CASE STUDY
A Leading Financial Institution: Gaining Visibility Into Their Investing and Fundraising Organizations through Cloud-Based Solutions
CASE STUDY
A Leading University Trades in Legacy Systems for the Salesforce Service Cloud
CASE STUDY
State Jobs Agency uses Salesforce to Support Job Creation and Growth
CASE STUDY
A Federal Agency: The Forerunner of the Government’s Social Enterprise Shift to Modernize Applications
DOWNLOAD
Sales Forecasting Overview
VIDEO
Acumen Solutions' Correspondence Management Video
DOWNLOAD
Correspondence Management Infographic
WHITE PAPER
The Moments That Matter Most: How Mobile Engagement Can Transform Your Marketing
ACCELERATOR
SmartStore™
CASE STUDY
A Leading Global Health and Life Science Company: Salesforce Streamlines Operations
CASE STUDY
Transforming the Customer Experience for a Leading Engineered Rubber Products Manufacturer
CASE STUDY
A Leading Cable Provider: The Enterprise Field Sales Mobility Revolution
CASE STUDY
Foundation Leverages Salesforce Platform to Better Serve Constituents
CASE STUDY
Omnicell: Redesigning the Way Their Sales Team Operates With Innovative Business Solutions
CASE STUDY
A Global Pharmaceutical and Medical Device Company Saves Big by Adopting the Salesforce Platform
CASE STUDY
A Leading Education Non-Profit: Consolidating Siloed Legacy Systems
CASE STUDY
A Federal Agency: Changing the Way Organizations Manage the Influx of Correspondence Across All Channels
CASE STUDY
A Leading Global Retailer: Harnessing the Power of Salesforce to improve their Call Center Service
DOWNLOAD
Field Assistance for Sales Team (FAST™) Overview
CASE STUDY
A Leading Cable Provider's Salesforce Re-design and National Rollout
ACCELERATOR
Correspondence Management
DOWNLOAD
Manufacturing Overview
CASE STUDY
A Consulting Firm Leverages Salesforce Sales Cloud to Achieve Better Revenue Forecasting
ACCELERATOR
Smart Information Filtering Tool (SIFT™)
WHITE PAPER
Enlisting the Cloud to Manage Growth
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Growing Value and Maturity through Customer Experience Management
DOWNLOAD
SmartStore™ Overview
DOWNLOAD
Smart Information Filtering Tool (SIFT™) Overview
CASE STUDY
A Leading Machine Manufacturer: Enhancing the Customer Experience through Salesforce
CASE STUDY
City Improves Parental Choice Processes and Access to Schools
CASE STUDY
Revolutionizing Student Enrollment for a Struggling School District
CASE STUDY
Global Hotel Chain Transforms the Guest Experience