One of the challenges that the School District sought to address was the confusing and labor intensive enrollment system that often led to dissatisfaction among parents and other stakeholders. Each charter school operated independently with its own decision-making timeline and acceptance processes. Additionally, students outside of a school’s district may not have a chance to apply to those charter schools, and many parents felt that special needs students faced acceptance discrimination. After years of complaints, the School District realized that it needed to fix its school-matching process for students and parents and utilize better tools to ensure all students receive a fair chance to attend the schools they want.
Return on Investment
This project was essential to the School District meeting one of their key commitments; to develop a citywide enrollment system for direct-run and charter schools. The first part of the enrollment system was launched in less than four weeks. For the first time, the School District has a tool to collect applications in one centralized location, allowing parents to submit only one school enrollment application and increasing the presence of neighborhood children in different schools.