MCLEAN, VA  JULY 31, 2015

Acumen Solutions, a global cloud consultancy, today announced the release of Correspondence Management—a Salesforce Fullforce Solution for Government.

Acumen Solutions’ launch of a Salesforce Fullforce Solution allows customers to benefit from years of Salesforce expertise in the Public Sector. Correspondence Management can provide faster and more predictable deployments for customers, empowering them to connect with their customers in entirely new ways. Correspondence Management is a seamless, integrated solution that allows government agencies to automatically route requests to the appropriate lines of business to increase accuracy of response, decrease time to respond, and improve overall constituent satisfaction. This solution provides secure, timely, and convenient communication to citizens based on their preferred communication channel, whether electronic, mobile, or mail.

Comments on the News
"Public sector organizations spend countless hours managing important correspondence with their constituents within government and with citizens,” said Jay Tansing, Managing Director, Public Sector, Acumen Solutions. “Our team has helped public sector organizations vastly improve correspondence management, resulting in faster collaboration and a better service to the citizen.”

“We are thrilled that Acumen Solutions has been recognized as a Salesforce Fullforce Solution partner to transform how companies connect with their customers in Government,” said Kori O’Brien, Vice President, Global Alliances and Industry Solutions, Salesforce. “We work closely with Salesforce Fullforce Solution partners to ensure our customers benefit from Acumen Solutions’ industry expertise with Salesforce’s Customer Success Platform.”

Salesforce Fullforce Solutions
Salesforce Fullforce Solutions are systems integrator or consulting partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas. Fullforce Solution partners have demonstrated expertise and receive Salesforce go-to-market support, executive sponsorship and guidance as part of the Salesforce Partner Program.

Additional Resources
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About Acumen Solutions
Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. As one of only 10 Global Strategic alliance partners, the Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities.

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July 31, 2015