Are your constituent interactions world-class?

Your mission drives support from your most coveted resources: donors, volunteers, and members. An increasingly important component of an organization's strategic plan is the technology used to achieve and sustain the mission at scale. Does your technology strategy further your mission or constrain it?

Acumen Solutions delivers success to clients by leveraging cutting edge technologies and constituent engagement techniques to help the world's leading nonprofits and NGOs effectively and efficiently deliver the programs and services that support their mission.

Drive Loyalty
Increase donor
retention
Increase Profitability
Foster internal
Collaboration
Enable New Sales Channels
Connect with
constituents



NONPROFIT Offerings

Enterprise Transformation

At Acumen Solutions, we help our clients improve the constituent experience by unifying the interaction channels used to reach and serve clients, donors, volunteers, and partners. We can help to digitally transform your organization with a multi-cloud solution that supports all major business functions. We focus on implementing relevant Salesforce clouds (Nonprofit, Sales, Service, Community, Marketing, etc.), integrating external systems, performing master data management activities, and leveraging analytical tools such as Einstein Analytics or Tableau to create a 360 degree view of your constituents.

Fundraising & Donor Management

One of the greatest challenges that nonprofit organizations face is obtaining funds to achieve their mission. We help these organizations accelerate their revenue development by implementing Nonprofit Success Pack (NPSP), along with industry best practices to allow organizations to better identify, solicit, and cultivate relationships with donors. Additionally, we integrate third-party applications for online donation processing, event management, peer-to-peer fundraising campaigns, acknowledgment and tax receipting, volunteer management, etc. This helps to break down silos and integrate all revenue streams into one unified CRM, and build a 360-degree view of each constituent. 

Constituent Engagement

A constituent can have many types of relationships with your organization—as a donor, as a volunteer, as a partner, or as a recipient of program services. Do you have a complete view of your constituent relationships? Do your engagement strategies and systems recognize and connect these important nuances? Our subject matter experts take time to understand your unique needs before tailoring a solution to achieve definable goals. Leveraging communication tools like Salesforce Marketing Cloud, Pardot, and other marketing automation products, we help you to effectively and efficiently engage people with a personalized and unified experience. As a result, your organization is able to connect with constituents through the communication channel of their choice—in the most meaningful way possible.

Program Management

A constituent can have many types of relationships with your organization—as a donor, as a volunteer, as a partner, or as a recipient of program services. Do you have a complete view of your constituent relationships? Do your engagement strategies and systems recognize and connect these important nuances? Our subject matter experts take time to understand your unique needs before tailoring a solution to achieve definable goals. Leveraging communication tools like Salesforce Marketing Cloud, Pardot, and other marketing automation products, we help you to effectively and efficiently engage people with a personalized and unified experience. As a result, your organization is able to connect with constituents through the communication channel of their choice—in the most meaningful way possible.

 
Nonprofit organizations choose Acumen Solutions because they know that when it comes to cloud solutions, one thing matters most: experience delivers success.