Join Acumen Solutions experts blogging live from the Dreamforce Global Gathering 2009 – the cloud computing event of the year. Get all the best practices, networking, inspiration, and training you need to master the cloud.

Dreamforce Keynotes Posted on YouTube

by acumendonita 24. November 2009 12:26

In cased you missed the Chatter announcement or the mayor of San Francisco, salesforce.com has posted a YouTube channel of Dreamforce 2009 keynote speeches here.

http://www.youtube.com/view_play_list?p=B6D4F85D2C8C039A

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Congratulations to Our Clients at Dreamforce

by acumendonita 23. November 2009 09:32

We were proud of our client's accomplishments at Dreamforce 2009.   Here are some of the highlights ...

Published in the Success Stories Booklet given out to all attendees: 

Sales Cloud Success: Hotwire, Kaiser Permanente, Restoration Hardware, and U.S. Army.

Service Cloud Success: Comcast Spectacor and Shopping.com.

Appy Award Nominees for Custom Cloud: U.S. Army for their Army Experience Center recruiting application built on Salesforce.com and the U.S. State Department application for tracking financials related to the Nuclear Disarmament Fund. 

Added bonus - Comcast Spectacor client's image posted on bus stops and various places around San Francisco.   Great to see you Mark!

Congratulations to all.

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Interesting Apps and Partners

by acumendonita 20. November 2009 08:23

Dreamforce is winding down today but here are a few apps and partners I've found interesting during the show..

Cast Iron - Cast Iron product offerings offer out-of-the-box connectivity to specific applications, and template integration processes (TIPs) for the most common integration scenarios

Expensify - Slick app that creates all digital expense reports from your credit card statements or your phone photos of receipts

ServiceMax - Field service management

Silverpop Engage B2B - Marketing automation software - email, campaigns, lead scoring and nurturing

Skoodat - a Student Information System

What did you like from the show? 

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IT friendly CRM

by acumengary 19. November 2009 19:07

Comparing Dreamforce to just a few years ago I am struck by the number of sessions and resources available for IT managers and executives. I am sitting here in the "Security in the Cloud" session presented by Jim Cavalieri. Jim has helped Acumen (on at least one occasion I know of) get customers up to speed on the depth and breadth of Force.com security features, so I thought it made sense to see what the session was like.

Jim is walking attendees (self described IT folks) through the Force.com portfolio of security features, hardened infrastructure, certification and best practices. This is the stuff that CxOs typically need to understand, not too different from what they present to the board of directors, auditors and their peers. It looks like Salesforce.com has been listening intently to corporate clients who have been asking for this kind of information and looking carefully at salesforce.com's track record.

(A few hours later)  Personally, as a former IT executive and proponent of SaaS empowerment, I am a big fan of the IT Executives track and I hope it remains a staple of Dreamforce. The ability to do one stop shopping for information, network with peers and vendors and get face time with the people (like Jim) who provide the services is huge. It would be really helpful to have some deep dive Q & A sessions too - let's hope this track continues to mature and grow.

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Army Up for an Appy?

by acumendonita 13. November 2009 14:24

Rumor is that our U.S. Army client application is up for an Appy at Dreamforce this year.  Check out more about this amazing recruiting application that was built on Salesforce.com CRM to support the Army Experience Center.

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